1. No Refund Policy

By purchasing a subscription or credits on Lawgrafter, you acknowledge and agree that:

• All purchases are final and non-refundable
• No refunds will be issued under any circumstances
• No partial refunds for unused portions of subscriptions
• No refunds for unused credits
• No refunds due to technical issues or service interruptions
• No refunds if you are dissatisfied with the service
• No refunds if you change your mind after purchase

2. Why We Have a No Refund Policy

As a digital service provider offering AI-powered legal technology tools:

• Services are delivered instantly upon purchase
• Credits are activated immediately in your account
• AI processing resources are consumed when you use our tools
• Digital services cannot be "returned" like physical products
• We incur costs for AI processing, server infrastructure, and payment processing

3. Subscription Terms

3.1 Base Plan Requirement

A base subscription plan is mandatory to use Lawgrafter. Without an active subscription, you will not have access to any platform features.

3.2 Subscription Validity

• Each subscription plan has a specific validity period
• The validity period starts from the date of purchase
• After the validity period expires, your subscription ends
• You must purchase a new subscription to continue using the platform

3.3 What Happens After Plan Expiry

4. Credit System

4.1 Credit Validity

• Credits are valid only during your active subscription period
• Credits expire when your subscription expires
• Credits do NOT roll over to the next month or billing cycle
• Unused credits are forfeited at the end of the subscription period

4.2 Credit Usage

• Credits are consumed when you use AI-powered tools
• Different tools may consume different amounts of credits
• Once credits are used, they cannot be refunded
• You can track your credit usage in your account dashboard

5. Cancellation Policy

5.1 How to Cancel

You may cancel your subscription at any time by:

• Contacting our support team at lawgrafter@gmail.com
• Calling us at +91 73071 33551
• Managing your subscription through your account settings (if available)

5.2 Effect of Cancellation

• Cancellation prevents future billing/renewal
• You retain access until the end of your current subscription period
• No refund will be issued for the remaining subscription period
• All credits will expire at the end of the current period
• Your account data may be retained as per our Privacy Policy

5.3 Auto-Renewal

If your subscription has auto-renewal enabled:

• You must cancel before the renewal date to avoid being charged
• Cancellation after renewal does not entitle you to a refund
• We recommend canceling at least 48 hours before renewal

6. Exceptions and Special Circumstances

While our general policy is no refunds, we may consider exceptions in the following rare cases:

• Duplicate Charges: If you were charged twice for the same transaction
• Technical Errors: If a payment was processed but the subscription was not activated due to our system error
• Unauthorized Charges: If your account was compromised and unauthorized purchases were made

These exceptions are evaluated on a case-by-case basis and require proper documentation and verification.

7. How to Request a Refund (Exceptional Cases Only)

If you believe you qualify for an exception, please contact us within 7 days of the transaction with:

• Your account email address
• Transaction ID and payment receipt
• Detailed explanation of the issue
• Supporting documentation (if applicable)

Contact Information:

• Email: lawgrafter@gmail.com
• Phone: +91 73071 33551

8. Chargebacks and Disputes

Please contact us first to resolve any billing issues before initiating a chargeback.

9. Price Changes

• We reserve the right to change our pricing at any time
• Price changes will not affect existing active subscriptions
• New prices apply to renewals and new purchases
• We will notify users of significant price changes in advance

10. Free Trials and Promotional Offers

If we offer free trials or promotional discounts:

• Trial periods and promotional terms are clearly stated at the time of sign-up
• Cancellation during a trial period prevents future charges
• Promotional credits or discounts are non-refundable
• We reserve the right to modify or cancel promotions at any time

11. Service Interruptions

In case of service outages or technical issues:

• We will work to restore service as quickly as possible
• Minor interruptions do not qualify for refunds
• Extended outages may result in service credit at our discretion
• Service credits are not the same as refunds and cannot be withdrawn

12. Your Responsibilities

Before making a purchase, you are responsible for:

• Reading and understanding this Refund Policy
• Reviewing the subscription plan details and pricing
• Understanding how credits work and their validity period
• Ensuring you have selected the correct plan
• Verifying your payment information

13. Contact Us

If you have questions about this Cancellation and Refund Policy, please contact us:

• Email: lawgrafter@gmail.com
• Phone: +91 73071 33551
• Address: Prayagraj, Uttar Pradesh, India

14. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.